Back to Home

Frequently Asked Questions

Find answers to common questions about roof moss removal and maintenance

Does soft washing remove moss?

Yes, soft washing is highly effective at removing moss. The process uses low-pressure water combined with specialized cleaning solutions that kill moss at its roots while being gentle on your roof's surface. This method not only removes existing moss but also helps prevent regrowth.

Is it okay to soft wash a roof?

Absolutely! Soft washing is one of the safest and most effective methods for cleaning roofs. Unlike pressure washing, soft washing uses low pressure that won't damage shingles or tiles. Our eco-friendly cleaning solutions are specifically formulated to protect your roof's integrity while eliminating moss.

What is the fastest way to remove moss from a roof?

Professional soft washing is the quickest and most effective method. While DIY solutions exist, professional treatment combines immediate removal with preventive measures, ensuring longer-lasting results. Our team can typically complete the process in a single day, depending on roof size and moss coverage.

How long does soft washing a roof last?

A professional soft wash treatment typically lasts 2-3 years, depending on environmental conditions and preventive measures taken. With proper maintenance and our preventive treatments, results can last even longer. We recommend annual inspections to catch any new growth early.

Can moss damage my roof?

Yes, moss can cause significant damage to your roof. It retains moisture, which can lead to shingle deterioration, rot in wooden structures, and eventual leaks. Moss can also lift shingles and create gaps in your roof's protective layers, potentially leading to costly repairs if left untreated.

What time of year is best for moss removal?

While moss can be removed year-round, spring and fall are ideal seasons for treatment. These seasons offer moderate temperatures and optimal conditions for treatment effectiveness. However, our specialized solutions work effectively in most weather conditions, allowing us to provide service whenever you need it.

How can I prevent moss from returning?

Prevention involves multiple strategies: installing zinc or copper strips near the roof peak, maintaining good drainage, ensuring proper ventilation, and regular professional treatments. We offer comprehensive prevention plans tailored to your specific roof and local climate conditions.

Is your cleaning solution safe for plants and pets?

Yes, we use environmentally responsible cleaning solutions that are safe for plants, pets, and your family. Our team takes extra precautions to protect your landscaping during the treatment process, and our solutions are biodegradable and eco-friendly.

How much does professional moss removal cost?

The cost varies depending on roof size, moss coverage, and accessibility. We provide free, detailed estimates after a thorough inspection. Our pricing is transparent and competitive, and we offer various service packages to fit different budgets while ensuring effective treatment.

Do you offer any guarantees on your work?

Yes, we stand behind our work with a satisfaction guarantee. If you're not completely satisfied with our service, we'll return to address any concerns at no additional cost. We also offer extended protection plans for ongoing maintenance and prevention.

How do I know if I have a moss problem?

Common signs include green or dark patches on your roof, visible growth between shingles, and dampness in your attic. If you notice any discoloration or unusual texture on your roof, it's best to have it inspected. We offer free inspections to assess the situation and recommend appropriate solutions.

Will walking on my roof to remove moss damage it?

Walking on a roof can be dangerous and potentially damaging. Our professionals are trained in safe roof access techniques and use specialized equipment to minimize impact on your roof. We recommend against DIY removal methods that require walking on the roof.

What's the difference between moss and algae?

While both are common roof problems, moss is a small plant that grows upward and has roots, while algae appears as black streaks and is a flat growth. Each requires different treatment approaches, which is why professional identification and treatment is important.

Do you service all types of roofs?

Yes, we have experience with all roof types including asphalt shingles, tile, metal, slate, and cedar shake. Each material requires specific treatment methods, and our team is trained to safely and effectively treat any roof type while preserving its integrity.

How long does a typical treatment take?

Most residential treatments can be completed in 2-4 hours, depending on roof size and moss severity. Larger properties or severe cases may take longer. We'll provide a specific time estimate during your consultation and always work efficiently while ensuring thorough treatment.

Do you offer emergency services?

Yes, we provide emergency moss removal services when immediate attention is needed, such as during home sales or when moss is causing active leaks. Contact us 24/7 at (877) 240-2506 for emergency assistance.

Still Have Questions?

Our team is here to help! Get a free estimate or call us for immediate assistance.